We care deeply about the privacy and security of your data. This Privacy Policy will help you understand what data we collect, what we use it for.

We abide by the following principles while processing your data:

This Privacy Policy applies to services offered through steveandjames.com. Our website may contain links to other websites. Once redirected to a website outside of our domain, this Policy is no longer applicable.


You can browse our website without giving away any information about you other than your IP address. If you decide to book an appointment or contact us through our contact form then you will be asked to provide your personal details such as your Name, your Email and Your Phone Number. We will use this data to communicate with you. Our website uses cookies to collect anonymous and aggregated statistical data about users’ visits on our website and to advertise our products online.

What information do we collect and when?

Unless you decide to contact us or book an appointment with us, you can browse our website without giving away any information about you other than your IP address. Recording of your IP address is necessary for technical purposes related to administration of our servers. We will also use your IP address to collect general, statistical information about you (e.g. to get information about the region from which you connect with our website).

You cannot contact or book an appointment with us without giving away this information about you.
Our website supports the so-called ‘cookies’, which are small files containing information saved to your hard drive. We use cookies for several purposes:

You are not obliged to give us any of the information above, but if you decide not to give it to us or provide us with false or incorrect information we may be unable to respond to your message.

What are your rights?

Access to data

You have the right to access the information that we have on you. You can do this by contacting us.
We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to give us some additional information that we will use to verify your identity. If you fail to provide such information and the information that you have already given to us is not sufficient to identify you, we may refuse to provide you with information.

We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.

Erasure and rectification of data

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate.

If at any point you wish for us to delete information about you, you can do this by contacting us.

Disclosure of your data

We guarantee that all your personal information is protected, and that we will not make this information available to third parties in cases different than those specified below, unless you give us permission to do so or unless such disclosure is necessary to comply with a legal obligation that is imposed on us.

We may share information that you provided us with when contacting us with:

We constantly review our Privacy Policy and strive towards making it better. That is why we reserve the right to amend this Privacy Policy from time to time. Each amendment to the Privacy Policy will be signed with the date of publishing and will be effective since that date.

NOTE: This privacy policy is not applicable on Reseller Login Section.

Dated: October 10, 2019